How to Pay Your IndogenMed Order Using Remitly (Step-by-Step Guide)

Remitly is a fast, trusted international money transfer service available in over 170 countries. If you have placed an order on IndogenMed and selected Bank Transfer as your payment method, this guide walks you through exactly how to complete your payment using Remitly — supporting both UPI (instant to minutes) and bank account deposit.

Before You Start: Check Your Order Confirmation

After placing your order, IndogenMed sends you an order confirmation email with your Order ID (for example, #139XXX). You must include this as the payment reference so our team can match your transfer to your order. You do not need to send a screenshot of your transfer.

Two Ways to Pay via Remitly

Remitly offers multiple delivery methods for transfers to India. We recommend UPI because it is typically the fastest — transfers often arrive within minutes.

Option A: Pay to Our UPI ID (Fastest — Recommended)

Remitly supports UPI transfers to India. UPI delivers money directly to a recipient’s linked bank account via their UPI ID, with no account number or IFSC required on your end.

Step 1: Create or Log In to Your Remitly Account

Go to remitly.com or download the Remitly app (available on iOS and Android). Sign up with your email address or log in if you already have an account. Remitly will ask you to verify your identity the first time — this takes 1–5 minutes with a government-issued ID.

Step 2: Start a New Transfer

After logging in, click Send money. Select your country (where you are sending from) and India as the destination country. Remitly will show you the current exchange rate and estimated delivery time.

Step 3: Enter Your Order Amount

In the “You send” field, enter the exact amount shown on your IndogenMed order confirmation. If your order total is in EUR, GBP, USD, CAD, or AUD, enter that amount and Remitly converts it. The fee and the amount we receive is shown clearly before you commit.

Step 4: Choose “UPI” as the Delivery Method

When Remitly asks how to deliver the money, select UPI from the list of options (you may also see “Bank deposit”, “Mobile wallet”, etc.). UPI is the fastest option and the one we recommend.

Step 5: Add IndogenMed as Your Recipient

Remitly will ask for the recipient’s details. Click Add a recipient and fill in the fields:

First Name	INDOGENMED (or enter as a business)
Transfer Method	UPI
UPI ID	9560209793@hdfc
Payment Reference / Note	Your Order ID (e.g. #139XXX)

Enter the UPI ID exactly as shown: 9560209793@hdfc. Check carefully — no spaces, no extra characters. Add your Order ID in the note or reference field so we can identify your payment.

Step 6: Review and Confirm the Transfer

Remitly displays a summary showing the send amount, fees, exchange rate, the amount delivered and the estimated arrival time. For UPI, Remitly typically shows Express delivery with arrival within minutes. Once you are satisfied, click Confirm and send.

Step 7: Complete Your Payment

Pay for the transfer using your debit card, credit card, or bank account (payment options vary by country). Remitly will send you an email confirmation once the transfer is on its way.

Step 8: We Receive Your Payment

UPI via Remitly typically arrives within a few minutes. Once we receive the funds, our team updates your order status to Processing and you receive a confirmation email. You do not need to contact us separately.

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Option B: Pay to Our Bank Account (Bank Deposit)

If UPI is not available in your country on Remitly, use bank deposit instead. Remitly makes it simple — just the account number and IFSC code. No SWIFT code is needed when using Remitly for India bank deposits.

Steps 1–3: Same as above

Create/log into Remitly, start a new transfer with India as the destination, enter your order amount.

Step 4: Choose “Bank Deposit” as the Delivery Method

Select Bank deposit from the delivery options. Remitly will ask for the recipient’s bank account details.

Step 5: Enter Our Bank Details

Account Name	INDOGENMED
Bank Name	HDFC Bank
Account Number	50200074662583
IFSC Code	HDFC0009356
Payment Reference / Note	Your Order ID (e.g. #139XXX)

Enter the IFSC code HDFC0009356 when Remitly asks for it. You do not need a SWIFT/BIC code for Remitly bank deposits to India. Always include your Order ID in the reference field.

Step 6: Review, Confirm and Pay

Remitly shows the full transfer summary. Bank deposits to India via Remitly typically arrive within a few hours to 1 business day, depending on the transfer type you chose (Express vs Economy).

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Frequently Asked Questions

Is Remitly safe to use?

Yes. Remitly is licensed as a money transmitter in every state of the US and regulated in other countries it operates in (including the UK and the EU). It has processed billions of dollars in transfers and is one of the top-rated international transfer apps. Your funds are protected while in transit.

Express vs Economy — which should I choose?

Remitly offers two speed options: Express (faster, slightly higher fee) and Economy (lower fee, 1–5 business days). We recommend Express if your order is time-sensitive, as it delivers within minutes to hours. Either is fine — just make sure the amount received is the full order total.

Do I need to tell IndogenMed after I pay?

No — include your Order ID in the reference field and our team matches it automatically. For UPI, this is usually within minutes. For bank deposit, please allow up to 2 business days. If your order status has not changed after that, contact us with your Order ID and the Remitly transfer confirmation.

What if UPI is not available in my country on Remitly?

Use Option B (bank deposit) above. Alternatively, Wise also supports UPI transfers to India and may be available in countries where Remitly does not yet offer UPI.

Need Help?

If you have any trouble completing your payment, please contact our team with your Order ID:

• WhatsApp: Fastest — message us and our pharmacist team typically replies within 2 hours.
• Email: support@indogenmed.org